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Privacy Policy2023-05-18T07:47:50+01:00

Privacy Policy

Effective Date: May 18, 2023

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make an enquiry on factoryoutletscooters.co.uk (the “Website”).

1. Personal Information We Collect

When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Website.

Furthermore, when you make an enquiry or comment through the Website, we collect certain information from you, including your name and email address. We refer to this information as “Enquiry Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Enquiry Information.

2. How Do We Use Your Personal Information?

We use the Enquiry Information that we collect generally to:

  • Respond to any enquiries or comments made through the Website.
  • Communicate with you; and
  • Provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us:

  • Screen for potential risk and fraud (in particular, your IP address);
  • Improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns).

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Website — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. Do Not Track

Please note that we do not alter our Website’s data collection and use practices when we see a Do Not Track signal from your browser.

5. Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you (for example, if you make an order through the Website), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

6. Data Retention

When you place an enquiry or comment through the Website, we will maintain your Enquiry Information for our records unless and until you ask us to delete this information.

7. Minors

The Website is not intended for individuals under the age of 18.

8. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

9. Third-Party Services and Links

The Website may include third-party advertising and links to other websites and applications. This policy does not apply to third-party websites or applications, including Google, that may link to, or be accessible from, the Website. We are not responsible for the privacy policies or practices of third parties or any information you disclose to third parties through our Website. We encourage you to review the privacy policies of any third-party website or application that you access.

10. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@factoryoutletscooters.co.uk.

11. Cookies

As stated earlier, we use cookies on our website. If you do not accept the use of cookies, you can adjust the system settings of your browser to delete all cookies that are already on your computer and, in most browsers, to prevent them from being placed. If you do this, however, you may have to manually adjust some settings every time you visit a site and some services and functionalities may not work.

12. Your Acceptance of These Terms

By using this Website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Website. Your continued use of the Website following the posting of changes to this policy will be deemed your acceptance of those changes.

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