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Mobility scooters banned from neighbourhood centre for health and safety reasons

mobility scooter health and safetyHigh-powered mobility scooters have been banned from a neighbourhood centre in a health and safety crackdown.

Action was taken after a number of incidents involving staff and visitors leading to Class 3 mobility scooters ( which can be driven on roads and reach speeds of up to 8mph ) are no longer allowed inside Bentilee Neighbourhood Centre in Staffordshire. Riders of Class 2 mobility scooters ( which can only be driven on pavements ) have been ordered to ‘drive very slowly’ through the building.

Mobility scooter rider Dennis Webster has labelled the ban a ‘big inconvenience’. The 84-year-old, from Timble Close, Bentilee, commented: “Now you have to park outside the centre and tell the staff where you want to go. Then they push you in a wheelchair.It bothers me because you have independence on a mobility scooter and having to have someone push you around isn’t the same. It is the way things are going with health and safety. A lot of people are complaining.”

Another mobility scooter rider Brian Meredith, aged 68, of Bentilee, said: “People on mobility scooters need to be careful – there’s some weight behind one of those. But there doesn’t need to be a blanket ban.”

Patrick Harvey, aged 67, from Longton, said: “This decision is a bit odd and very inconvenient. This centre provides a service to the sort of people who will use mobility scooters. It’s annoying from an access point of view. Some facilities may be off limits for people because of this.”

Karen Tunnicliff, aged 57, from Hanford, added: “There should be access everywhere for the elderly. When I had young children, I wouldn’t go in a place unless it was child friendly – and it’s a similar situation with this. You can’t always get someone to push you. There needs to be a safe and secure place where people can park their mobility scooters. I know there is an aspect of health and safety, but then they should alter the building, not the people, so it does not cause a problem.”

The neighbourhood centre is run by Pinnacle PSG and is the base for services provided by Stoke-on-Trent City Council and the NHS. A council spokesman said: “Large roadworthy (Class 3) mobility vehicles are no longer allowed inside Bentilee Neighbourhood Centre. This decision has been made by all tenants at the centre. The neighbourhood centre was not designed to accommodate Class 3 mobility vehicles and, following a number of recent safety incidents involving staff and visitors – including one in which an elderly woman was knocked over – a decision was made based on guidelines in the Health and Safety at Work Act 1974.”

The spokesman continued: “We appreciate the difficulties this may pose for some people but the health and safety of all visitors has to be our top priority. Staff are more than happy to aid anyone visiting Bentilee Neighbourhood Centre, and wheelchairs can be borrowed for use on site if we are given prior notice. People with a Class 3 mobility vehicle who will now need mobility assistance inside the centre are asked to contact staff to arrange further assistance.”

Pensioner rides mobility scooter on M74

mobility scooter on M74 motorway
An elderly pensioner has been apprehended by police after riding his mobility scooter on a motorway in Scotland.

A number of members of the public contacted police gravely concerned for the safety of a 92-year-old after he was witnessed travelling on the M74 in Lanarkshire. The pensioner was pulled over close to junction six near Motherwell and Hamilton. He had been driving along a new lane of the motorway which was not yet open to traffic but he was just metres away from fast-moving cars and lorries, according to reports. Police said the man was “taken home by officers”.

This is the second similar incident of a mobility scooter being driven on a dual carriageway and motorway in as many days and both reported on this blog. Have you witnessed something like this or accidentally found yourself driving onto a dual carriageway or motorway on your mobility scooter? If so, tell us about it in the Reply Box below.

Mobility scooter spotted “tootles around’ Derby ring road

mobility scooter derby ring roadA mobility scooter was caught on camera being driven along a busy inner-city ring road.

Motorist Linda Miller captured the dashcam footage on the A601 in Derby on her way home from a shopping trip. Mrs Miller, from Littleover, said she saw the scooter “tootling along” on Tuesday.

While some motorised scooters can legally be driven on roads, a Derbyshire Police spokesman said it was “not really appropriate” for the vehicle to be on the ring road. The ring road has a 40mph speed limit, although of course the mobility scooter was travelling far slower than that.

Linda Miller, a retired phlebotomist, expanded : “We were just driving along coming around Derby where the A6 goes off, on the north side of Derby. I looked sideways and there was this mobility scooter tootling along in the far left-hand lane. It didn’t have a licence plate. It just looked so dangerous. It’s a bit of road where you’ve got a lot of cars coming on, and going off, across five lanes. It’s bad enough when you’re in a car – it’s a horrendous bit of road.”

The Highway Code states mobility scooters with an 8mph (12.9 kph) speed limit can be used on dual carriageways – with a speed limit of under 50 mph (80kmh) – but only if they have a flashing amber beacon.

Dropped kerbs can stop mobility scooter drivers feeling like prisoners

mobility scooter drop kerbsElderly residents have won a campaign to have dropped curbs outside their homes so they can get to the local shops on mobility scooters.

A £2,800 project was rolled out in The Hollies in Maybank, Staffordshire where complaints  had been made over the pavements for some time. Now dropped kerbs have been created meaning those with mobility restrictions are able to access local amenities on their mobility scooters.

Resident Bill Finlay says the dropped kerbs will make a massive difference to people’s lives. The 75-year-old, who has a mobility scooter, said: “Before the drop kerbs we were prisoners in our own homes. I was having to take my scooter down the middle of the busy main road and I fell over twice onto my side. It made it impossible to go out to the shops as if I was to walk and I would be in agony.”

Bill is delighted the work has been carried out after a concerted 12-month campaign. The pensioner added: “It is great to have them now and be able to go out and about again. This will change the lives of quite a lot of the residents who couldn’t get out and ended up stuck in their homes or having to pay the expense of getting a taxi.”

Councillor Olszewski used cash from his local members’ fund to contribute towards the project. He said: “This has been a joint project between myself and Staffordshire Housing to install the dropped kerbs. The residents were in need and it was incredibly dangerous for them to try and get into town and they had become trapped because of the fear. We worked to get them installed and it has taken time but they are in now and the elderly can get to the shops safely without issue.”

Staffordshire Housing were also happy to contribute to the project. Housing manager David Allcock, said: “Our residents, especially those with mobility issues and with mobility aids, had difficulty getting from The Hollies down to the main footpath on The Brampton. Together with Staffordshire County Council, we installed dropped curbs to improve access. The changes have made a real difference. Our residents can now get out and about more confidently and safely.”

Have you had problems in your area with a lack of dropped kerbs on the pavements? Let us know in the Reply Box below.

Mobility scooter barred access at Grantham Post Office

postman pat bans mobility scooter

WTF? even Pat can't believe it

A woman who has a disability has been informed she is not allowed in a post office on her mobility scooter.

Louise Davies, 61, was in tears after being ‘embarrassed’ when she rode her mobility scooter into the Grantham town centre Post Office, something she has done many times before. She said: “A Post Office employee came over and asked her ‘do you actually need that mobility scooter?’. Louise retorted: ‘yes, otherwise I wouldn’t be using it’. “

She said it was a health and safety issue and said they’d just had training and were told they weren’t allowed to let mobility scooters into the building. Louise explained: “I was absolutely gobsmacked. I was upset and I was embarrassed.”

Louise continued: “I was made to feel like I was malingering and I’m not.“Are they going to stop people with pushchairs and wheelchairs, or people with prams?” It was at the age of 18, while serving in the Women’s Royal Army Corps, that Mrs Davies had an accident and developed foot drop. The condition has become more progressive over the years and affected more of her joints.

A spokesman for the Post Office gave this detailed response: “We are sorry for any distress caused to the customer. We understand that the customer’s mobility scooter is a Class 1-2 so can be allowed into a branch if space permits and we are reviewing this matter with the branch concerned. A number of incidents and near-misses have indicated that the use of powerful mobility scooters within our branches constituted a hazard to others and therefore required our attention. Our policy is that Class 1 (compact) scooters will normally be allowed in Post Office premises where there is adequate space and a suitable layout for them to be used safely.“Mobility scooters of a larger size, Class 2 (pavement) and Class 3 (road) scooters, are not designed for use indoors and are not normally permitted in Post Office branches due to their size, manoeuvrability and power and the significant risk of injury that could be caused to other customers during operation. Where space has been identified as an issue through the local workplace risk assessment, branch managers will review the space and layout of the customer side of the counter. Where it is not possible to accommodate the mobility scooter, reasonable adjustments should be considered for the customer by the branch manager.”

Four buses refuse access to disabled man on mobility scooter

4 buses refuse mobility scooterYou’ve heard the analogy of no buses for ages and then three come along in quick succession? But you are unlikely to have heard the one about four buses coming along and every one refusing access to a disabled man on a mobility scooter!!

Well it happened to a Multiple Sclerosis sufferer who has claimed he was forced to wait in freezing temperatures after being refused entry on a bus four times in one day.

Geoffrey Leberman, who needs to use a mobility scooter to get around after being diagnosed with Multiple Sclerosis six years ago, said he was now losing his confidence to leave the house after encountering constant barriers in his efforts to be fully mobile. The 53-year-old said: “I really am losing my independence, my confidence to go out. The whole reason for getting a scooter in the first place is because I lost my driving licence so it’s very, very frustrating.”

The man from Finchley in North Londonl explained that he had made four complaints to Transport for London in the past six months, saying those with a disability got a “very rough ride” – with TfL now apologising and saying they had launched an urgent investigation. He said in one particularly bad instance on January 20, four bus drivers could not take him to where he needed to go – despite a recent court ruling that bus drivers must be more accommodating to wheelchair users.

Geoffrey Leberman elaborated: “There was a cold snap a couple weeks ago and it was very, very cold in London. I had to travel to north Finchley and I signalled to the driver – he signalled back then just closed the doors and drove off. The next bus came along and his ramp didn’t work, I couldn’t even get on.”

He said after waiting on the cold street for 40 minutes on the 20th January this year, he was finally allowed on a bus – but was again met with bus drivers refusing to allow him on the bus on his return trip. Instead, he said that two bus drivers flatly refused to let him on the 221 route bus, both saying they were not allowed to take mobility scooters, despite his Pride Colt Deluxe scooter fitting within the TfL guidelines for size. He said that he argued with one bus driver for several minutes but claimed that the bus driver told him that he could lose his job if he allowed him onto the bus.

Mr Leberman lamented that he could not afford constantly taking taxis, with the underground completely inaccessible to him. He continued: “The buses weren’t full, there wasn’t even a buggy in the space. I argued with one driver for 15 minutes, and some of the passengers even said that he couldn’t leave me. But he said that if he took a scooter, he would lose his job.”

Mr Leberman said he lived in accommodation with a number of other people with a disability who struggled to use public transport.

Transport for London’s Head of Bus Operations Tony Akers said: “I am sorry to hear of Mr Leberman’s experience. The Capital’s bus fleet is fully accessible and it doesn’t sound like our high standards were met in this case. We have asked the operator, Arriva, to urgently investigate.”


The story comes after Samantha Jones, who suffers from Cauda Equina syndrome, recently said that a similar thing happened to her in Warrington ( also reported on in an earlier blog article on this site )

Have you too had a similar experience? If so, please let us know the details in the Reply Box below.

Disabled woman banned from driving her mobility scooter on bus

mobility scooter refused on busA disabled woman has told of her humiliation after being refused access to a bus with her mobility scooter.

Samantha Jones, 25, claims she wasn’t allowed to board the bus with her scooter, but after arguing with the driver, her fiancé was allowed to drag it on after she had been transferred into a wheelchair.

Samantha from Warrington, who suffers from Cauda Equina syndrome and chronic pain, condemned the bus company, saying she had lost her dignity in the confrontation.

She explained: “I have just lost all my independence. I might have mobility issues but we should have the same rights as everyone else.”

Her problems came in the wake of a court case that ruled bus drivers must be more accommodating to wheelchair users.

Samantha explained she had injured her hand, meaning that she was unable to use her usual wheelchair and instead needed a mobility scooter.

She added: “If I didn’t have my wheelchair, there’s no chance that I would have been able to get home. To transfer (between chairs) with people watching me wasn’t great – my dignity had been lost. It caused pain as well.”

If you have experienced anything similar please leave your comments in the box below.

Disabled widow & mobility scooter banned from luncheon club

jean on her mobility scooterA disabled 89-year-old widow has been banned from attending a village luncheon club because apparently her mobility scooter presents a health and safety hazard.

Jean Sleath suffers from chronic arthritis and heart problems which means she needs a mobility scooter to lead an active life. She has attended a weekly luncheon club at the village hall in Heckington, near Sleaford, Lincs., for several months but recently she was told she can only attend the club in the village hall if she is either in a wheelchair or uses a walking frame or walking stick.

The village hall, run by a charitable trust, says Mrs Sleath’s scooter poses a health risk because it could block the exits in the event of a fire. Retired university lecturer Mrs Sleath said: “The luncheon club is very helpful and the only time I go out because it is just up the road and I know it will be warm inside the building. I used to be able to park my mobility scooter and walk into the building and someone would help me. Now I stay sat in the scooter as getting up and down is a problem for me. I have now been told that my scooter is not welcome because it could cause problems with evacuating the hall in the event of a fire by blocking the exit ramp.”

Jean continued: “This is difficult to understand as there are three or four exits from the hall, one of which leads to the ramp which is used by scooters and could not by any stretch of the imagination be used by pedestrians, especially semi-disabled ones and stick users who comprise most of the luncheon club. I attend the church in the village every Sunday and they have no problem with my scooter and they have fewer exits. I really don’t know why the village hall is any different. I feel like I am being discriminated against because of my mobility scooter.”

Village hall caretaker Stephen Linford, who deals with the granting of licences for fire and health and safety, defended the ban stating: “We do not allow scooters in the building because physically it is very difficult to get them in. It is very difficult for scooters to make the turn at the entrance. It is not a big village hall and from a fire risk point of view the escape door for the ramp is right opposite the kitchen, which is probably the main possibility of fire. A mobility scooter trying to turn could block the ramp and there were no other suitable exits for scooters as it is an old building.”

EU brackets mobility scooters with golf buggies & dodgems for motor insurance purposes

mobility scooter golf buggyGolf buggies and fairground dodgems could be added to a long list that ncludes mobility scooters that will in future require motor insurance for the first time under European law.

A new EU directive may see full motor insurance become a necessity for all “vehicles”, including those only used on private land. The Department for Transport (DfT) have said they are legally obliged to consult on the changes while Britain remains in the EU and admitted the new rules could have “potentially costly consequences”.

Apparently the consultation will run until March and the new directive mat affect the statutory off-road notification (Sorn) scheme which permits uninsured cars to be kept on driveways. The government said that some vehicles that could be impacted by the judgement include, “electrically assisted pedal cycles, construction vehicles, agricultural vehicles, Segways, ride-on lawnmowers, motor sports vehicles, mobility scooters, golf buggies, motorised ride-on children’s toys, fairground rides (eg dodgems), forklift trucks, dumper trucks, engineering plant and quad bikes”.

In a consultation document the Department for Transport said it would have to abide by the rules until after Brexit. However, DfT sources have suggested a “sunset clause” will be drafted into the new rules so they can be abolished when the UK leaves the EU.

A document from the DfT said: “This would result in us broadening our definition of a motor vehicle and extending our insurance requirement beyond roads and other public places. This could mean users of motor vehicles would be required to have third-party insurance on private land.”

A DfT spokesman added: “Following a European Court of Justice judgment, we are consulting whether to extend motor insurance for private land and other vehicle types. We oppose any measures which impose an unreasonable burden on the public. We will use the consultation responses to get the best result for the country.”

Pensioner couple ride down aisle on ‘Just Married’ mobility scooters

just married on mobility scootersGeorgina, 94, and her ‘toyboy’ Ray, 86, married in front of their tearful family and friends after falling in love at a care home in Surrey. With tears in her eyes, Georgina exchanged wedding vows with her terminally-ill ‘toyboy’, Ray, promising to love him ’till death us do part’.

Later, the newlyweds joyfully rode down the church aisle on ‘Just Married’ mobility scooters, as their families cheered and applauded.

Aged 94 and 86, Georgina and Ray are among three elderly British couples featured in a new Channel 4 documentary, I Do at 92.

In emotional scenes, they are filmed marrying in front of their family and friends before returning to the home for their reception.

Georgina commented: “Being in love at 94 is just as exciting and just as tantalising and breathtaking. I can’t resist looking’ into his eyes.”

Ray has been diagnosed with terminal cancer a year earlier. He had been given just three months to live, but was defying expectations.

The pair quickly fell in love and within six months, Ray had proposed Georgina said ‘yes’ to her ‘toyboy’, believing ‘life is for living’.

After spending five weeks planning their wedding, the couple tied the knot in a moving ceremony, before riding down the aisle on mobility scooters.

They later enjoyed a reception at the care home, where fellow residents were offered a variety of soft foods, allowing for their dentures!!

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